Government of Spain. Ministry of the Environment and Rural and Marine Affairs

Online Booking Office for the National Parks' Regional Organism

 
 
 

PARK or CENTRE SELECTED Parque nacional GARAJONAY

OPTIONS MENU referring to the PARK or CENTRE SELECTED

 

thursday, july 07th 2022
 <RETURN to the LIST of ACTIVITIES

ACTIVITY SELECTED: APPLICATION TO ACCESS “JUEGO DE BOLAS” VISITORS CENTER: ONLY FOR GROUPS WITH A GUIDE OR GROUP LEADER.

Description of the activity

 

Garajonay National Park offers this Center for visitors like you as a place to show the most relevant and important aspects of the Park and the island. It is equipped with exhibition rooms, a projection room, the House of Memory (Etnographical exhibition), gardens with a broad representation of endemic gomeran and canarian flora, a store for buying local products, viewpoints, rest areas…

Limited capacity: Due to the measures established to avoid the risk of contagion by covid-19, the capacity for groups is limited to 15 people per guide and it is necessary to make a reservation in advance in order to access the Visitors Center.

Duration of the visit:  Maximum 30 minute time slots are available for visits of the main building, the canarian patio and the projection room. For the remaining spaces - the gardens, etc. visiting time has no limits. You are requested to respect the established capacity and the covid-19 safety guidelines.

Opening hours: Everyday from 9:30 a.m. to 4:30 p.m. except December 25th and January 1st.

The guide or group leader: she or he must accompany the group throughout the visit and ensure that the established guidelines are respected so as to avoid the risk of contagion. She or he will show the reservation form to the person in charge of capacity control for the center and will indicate to them the details of the group and the travel agency.

Admission is free.

 

More information

 

IMPORTANT: Read carefully all the information and protocol to follow. Please note that if you have just obtained and formalized your entrance reservation, you will have accepted the conditions set forth herein and must comply with them.

Garajonay National Park has the right to penalize companies, agencies or groups that do not respect the given scheduled times, guidelines and norms of reservations and this includes penalties for failure to cancel reservations in due time or no-shows.

 

THE RESERVATION CONSISTS OF 2 STEPS:

RESERVATION PROCESSING: Select date and time slot. Complete the requested information (full name of the guide or companion, number of persons, origin, etc.) It is not necessary to print the reservation form since it can be checked on any mobile device, tablet, etc.

 

YOU HAVE TO CONFIRM YOUR RESERVATION THE PREVIOUS DAY by email: cvgarajonay@oapn.es, or by phone at 922 801 229 from 9 am to 1 pm.

 

PROTOCOL MEASURES COVID-19: Each person of the group must respect the safety distance and comply with the safety measures set out in the posters located in the Visitors Center. The use of a mask will be compulsory inside the buildings and no element of the exhibition should be touched or manipulated.

 

Punctuality is important: proper organization of other groups as well as non-guided people who also want to visit the Center depends on it. The requested time slot must be respected. The starting time of your reservation corresponds to the entrance to the main building and the ending time, to your departure. If you wish, you can extend your visit in the rest of the spaces (House of Memory, gardens, shops, rest areas, viewpoints, etc.), so long as the  capacity indicated on the signs is respected.  If a group arrives more than 10 minutes late for the reserved slot the right to visit the center will be lost.  In the case of extenuating circumstances  you can contact the staff of the Center by telephone and we will attempt to make compliances so long as there is availability for it and it does not affect other users.

 

IF YOU ARE NOT GOING TO USE YOUR SLOT, PLEASE, CANCEL YOUR RESERVATION AS SOON AS POSSIBLE: due to the limited capacity of the Center with the new covid-19 protocol, please cancel your reservation as soon as possible if you are not going to use it. This way  other groups will be able to enjoy the visit. To cancel your reservation is very easy: go to the reservation website and use your reservation number and password to cancel it. You can also do it by sending and e-mail to: cvgarajonay@oapn.es or call 922 80 12 29.

 THANK YOU SO MUCH FOR YOUR COOPERATION.

This is a free service offered by Garajonay National Park and therefore incurs no cost for any of the members of any group.

If you need to resolve any question, contact cvgarajonay@oapn.es

In the Visitors Center we do not distribute printed informational material (brochures, maps…).

To download information of the National Park go to:

http://www.gobiernodecanarias.org/parquesnacionalesdecanarias/es/Garajonay/ZonaDescarga/documentos.html

 

Form to consult your bookings

 INFORMATION and DETAILS ABOUT THE ACTIVITY SELECTED

 Processing of BOOKINGS
For access to this activity, a permit is necessary.
  1. Making your request online by clicking on the option "bookings" on the menu above
  2. Personally in the National Park's/Centre office, or by any of the procedures indicated in the section "INFORMATION OF THE ACTIVITY"
     
 CONTACT DETAILS
Parque Nacional GARAJONAY
Centro de visitantes "Juego de Bolas". La Palmita.
38830 Agulo Santa Cruz de Tenerife
ESPAÑA
Tel.: 922 477 222
Fax: 922 477 223
Email: cvgarajonay@oapn.es
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Ed las Creces, Loc.1 c/Ruiz de Padrón
38800 San Sebastián de La Gomera Santa Cruz de Tenerife
ESPAÑA
Tel.: 922 922 600
Fax: 922 87 28 33
Email: informacion.garajonay@gobiernodecanarias.org
© Organismo Autónomo Parques Nacionales. 2010